Power firm launches mobile electrical service outlet

Jayapura, Papua (ANTARA News) - State-owned power firm PT PLN, which caters to the Papua and West Papua regions, has launched a mobile service car to provide electrical services to the public.

"This is our prime product in the provinces of Papua and West Papua, which is aimed at further increasing our services to the society," Yohanes Sukrislismono, general manager of the regional power plant, said here, Friday.

The outlet called Mobile Gelis will help customers looking for options to pay electricity bills or other PLN services in the rural areas, he pointed out.

"A customer had once complained, My electricity bill was only Rp50 thousand, while the transport cost to pay it reached Rp100 thousand; well, this is what we want to avoid by launching a Mobile Gelis," Sukrislismono remarked.

The mobile electrical service outlet will cater to requests such as new electrical installations, addition of electrical power and purchase of electricity tokens, besides the payment of electricity bills, Sukrislismono revealed.

The mobile car will visit a village, halt for two to three hours there and then move on to the next, he mentioned.

For some time, the regional PLN will be focused on serving the community in Jayapura district because the company only has one mobile car carrying electrical services. "(The community in) the area had complained about the difficulty in performing transactions related to electrical services," he added.

The mobile outlet was launched also with the view to reduce the number of electricity bills arrears, he noted.

"While we are not targeting it (revenue from the operation of the mobile outlet), in this first year, we still want to multiply the number of Mobile Gelis. We will soon increase it to two or three units. Whats important now is that our customers get easier access to PLNs services," he maintained. (*)

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