According to a press release from the concert`s promoter, Big Daddy Live Concerts, online ticket buyers who used the MyTicket website (www.myticket.co.id) would have the refund credited back to their respective credit card accounts.
For those who purchased the tickets at MyTicket official outlets, the refunding will be made in stages, according to the category of tickets, from 10 am through 6 pm, in Piazza Gandaria City, South Jakarta.
Tribune 2 (Purple) ticket holders will be refunded on June 10, while Tribune 1 (Orange as well as Green) ticket holders will have to wait till June 17.
The ones with Festival (Red) tickets will be refunded in what may be called an alphabetical order.
Ticket holders with names beginning with letters A, B, C, D and E will be refunded on June 24. The ones whose names start with F, G, H, I, J, K , L and M will get their refunds on July 1. And those in the N-Z listing will be returned their money on July 8.
However, all must carry their tickets along with a valid ID card.
Fans with Reserved Tribune tickets (Blue as well as Yellow) will be refunded on July 15, while Gold Circle ticket holders will have to wait until July 22.
People collecting refunds on behalf of others must carry a photocopy of their identity cards.
Ticket holders who are unable to attend as per the schedule may make a refund request to MyTicket at Grand ITC Permata Hijau Blok Sapphire No. 27, Jl. Arteri Permata Hijau, South Jakarta.
The concert promoter has expressed hope the event cancellation would not reduce public confidence in Big Daddy Live Concerts.