A symbolic award in the form of a certificate and a trophy was on Wednesday given to BPOM , which obtained a compliance score of 95.3. The award was presented by deputy chairman of the Indonesian Ombudsman, Bobby Hamzar Rafinus, to the main inspector of BPOM, Elin Herlina, at the Grand Sahid Jaya Hotel here.
“Alhamdulillah (thank God), for the award given to BPOM. This is a form of appreciation, trust, and task that we must improve in the future,” Herlina remarked while receiving the award.
The Ombudsman also presented awards to four other institutions in the same category for high compliance rates: the Indonesian Medical Council, which scored 92.55, the National Public Procurement Agency (LKPP) (89.79), the National Nuclear Energy Agency (88.92), and the National Standardization Agency (88.57).
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The compliance awards were handed out to ministries, institutions, and regional governments based on their compliance with the public service standards, in accordance with the mandate of Law Number 25 of 2009, according to the Ombudsman. They seek to ensure the quality of public services in Indonesia can be improved and to prevent maladministration, it added.
The awards are expected to motivate ministries, institutions, and local governments to give their best in serving the public, it explained.
Fifteen government institutions were assessed from June 2021 to October 2021 for the awards. The assessment was based on the standards of public service provided through electronic and non-electronic media, the Ombudsman said.
The Ombudsman's internal party carried out the assessment based on the principles of integrity, compliance, fairness, non-discrimination, impartiality, accountability, balance, openness, and confidentiality, it added.
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Translator: Tri Meilani, Raka Adji
Editor: Rahmad Nasution
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