That initial purchase marked the beginning of a transformative journey, enabling Suryady to gradually fulfill his aspirations. From acquiring a camera to pursue his photography hobby, securing a laptop for professional use, to providing a piano for his child, all were made possible through FIFGROUP’s accessible and hassle-free financing services, which he regards as dependable whenever needed.
Meanwhile, in Bukittinggi, West Sumatra, Aditya Warnik embarked on his entrepreneurial journey with a modest mobile bakso (meatball) cart. The turning point arrived when he purchased a Honda motorcycle. “In 2011, I obtained financing from FIFGROUP for a Honda Vario. This allowed me to expand my reach and convert my motorcycle into a mobile vending cart,” he shared.
Through unwavering determination and persistence, Aditya successfully grew his enterprise. Today, he operates his bakso outlet, manages his supply chain independently, and serves as the primary breadwinner for his family. By 2024, Aditya had utilized FIFGROUP’s financing solutions no fewer than 16 times. His inspiring journey earned him first prize in the Progress Through Financing category during the 2024 Member Gathering and Appreciation of the Indonesian Financial Services Association (APPI).
This prestigious recognition celebrates individuals who have leveraged access to financing to fundamentally transform their lives. It also exemplifies the enduring trust and long-term relationships built between customers and the company, relationships that begin with a simple loan and flourish into life-changing opportunities.
From Customers, For Customers
The stories of Suryady and Aditya reflect a broader narrative that has been unfolding for 36 years. FIFGROUP has stood as a steadfast partner in helping millions of Indonesians realize their ambitions.
Through its diversified service portfolio, including FIFASTRA for Honda motorcycle financing, DANASTRA for multipurpose loans, SPEKTRA for electronics and household goods financing, FINATRA for micro-small-medium enterprise financing, and AMITRA for Hajj and Umrah Sharia financing, FIFGROUP has consistently extended its presence across Indonesia.
With a network of over 1,600 service points nationwide, backed by the dedication of thousands of employees, FIFGROUP remains committed to being more than a financier. It strives to be an enabler of dreams, offering tangible pathways for those with aspirations and hopes.
“Throughout our 36-year journey, we have listened and learned from our customers. Every financing product represents more than just a transaction, it represents trust and a commitment to building a better future,” said Benny Setiawan, Corporate Planning & Communication Division Head of FIFGROUP.
Amidst the competitive landscape of the financing industry, FIFGROUP continues to deliver added value by positioning itself as a trusted financial partner. The company views the recent wave of mergers and acquisitions as part of an ongoing consolidation trend that is reshaping and strengthening the sector.
To reinforce customer loyalty, FIFGROUP remains focused on delivering superior customer experiences while offering a wide range of flexible financing solutions. This encompasses expedited processing, premium service quality, and a commitment to accessibility and affordability for customers across the nation.
“Our primary competitive advantage lies in our customer-first philosophy and extensive network that remains embedded in local communities,” Benny emphasized. “We aspire to remain close to our customers, understand their needs, and actively support them in realizing their dreams.”
This unwavering dedication to customer-centric solutions is reflected in FIFGROUP’s robust financial performance. In the first quarter of 2025, the company recorded a net profit of IDR 1.13 trillion, marking a 2.9% year-on-year increase. Financing disbursements rose by 11.82% YoY to IDR 12.3 trillion, supported by a 6.38% YoY increase in the number of units financed.
Additionally, Net Service Assets (NSA) climbed 17.9% YoY to IDR 49.01 trillion, while the company maintained an exceptionally healthy net Non-Performing Financing (NPF) ratio of 0.03%, well within the regulatory standards set by Indonesia’s Financial Services Authority (OJK).
Benny emphasized that these figures provide strong motivation for the company to further enhance its customer service excellence. Beyond the numbers, FIFGROUP’s success is defined by the increasing trust it has built with the community and by how its financing solutions continue to generate meaningful, tangible impact in people’s lives. It is not merely about facilitating transactions, but about fostering an environment where dreams and hopes can flourish, alongside many more individuals like Suryady and Aditya across the country.
Reporter: PR Wire
Editor: PR Wire
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