Alexander Sabar, Director General of Digital Space Monitoring at Komdigi, said Meta has assured the government that the password reset process is an internal mechanism that does not expose user information to third parties.
“Passwords cannot be accessed or obtained by anyone other than the account owners. No indications have been found of misuse of the password reset feature allegedly used by external parties to steal data,” Sabar said in a statement on Friday.
He noted that Meta and Instagram are investigating the reports, with findings to be used as the basis for further evaluation.
The ministry has held a meeting with Meta, citing its authority under Government Regulation No. 71 of 2019 to summon electronic system providers operating in Indonesia for questioning or clarification.
“The summoning of Meta reflects the state’s commitment to protecting personal data and safeguarding the security of the national digital space,” Sabar said.
The ministry urged the public to remain calm, avoid spreading unverified information, and continue to protect their digital accounts.
The ministry said it remains committed to monitoring the digital space to ensure the security of electronic systems and citizens’ personal data nationwide.
Translator: Sinta A, Tegar Nurfitra
Editor: Aditya Eko Sigit Wicaksono
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