"The Garuda ticket for the Jakarta-Medan flight route is priced at Rp2.1 million in line with the government-set upper limit," Garuda Indonesia Vice President/Corporate Secretary Ikhsan Rosan clarified in a written statement released on Thursday.
The Garuda ticket price of Rp21 million for the Bandung-Medan flight mentioned on detik.com is not for the direct flight ticket but involves several stopovers at Bandung, Denpasar, Jakarta, and Kualanamu.
"Garuda Indonesia has no Bandung-Medan flight route," he pointed out.
Hence, he has urged the public to exercise caution during their transactions with online travel agents by being wary of details of the flight route and transits on offer.
He pointed out that ticket prices on all Garuda Indonesia flight routes in the country are based on the upper limit set by the government.
EDITED BY INE