We realize that the collaboration with PT Good Doctor Technology Indonesia is one of the efforts to improve the quality of BPJS Kesehatan services to its participantsJakarta (ANTARA) - The BPJS Health insurance agency is collaborating with telemedicine company PT Good Doctor Technology Indonesia to provide information on the National Health Insurance and Healthy Indonesia Card (JKN-KIS) Program.
“We realize that the collaboration with PT Good Doctor Technology Indonesia is one of the efforts to improve the quality of BPJS Kesehatan services to its participants," director of participant services and expansion at BPJS Kesehatan, David Bangun, stated in a written statement received by ANTARA here on Monday.
The Good Doctor company is informing and educating JKN-KIS participants through its application, he added.
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Improving the quality of services provided to participants is a priority for BPJS Kesehatan, starting from services related to administration, registration, and information about rights, obligations, and procedures for accessing services at health facilities, he affirmed.
He said BPJS Kesehatan is easing access to health services through the provision of health financing insurance, and it is possible that in the future Good Doctor may provide online-based health services through telemedicine.
Meanwhile, director of PT Good Doctor Technology Indonesia, Danu Wicaksana, asserted that his company is ready to help improve access to health services, including JKN-KIS, especially amid the COVID-19 pandemic.
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He also lauded BPJS Kesehatan’s consistent efforts toward providing integrated health services, which have improved over time.
Wicaksana explained that Good Doctor is a telemedicine application that allows the public to access health services through online consultations with doctors.
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Earlier, BPJS Kesehatan's president director, Ali Ghufron Mukti, had encouraged stakeholders to preserve the continuity of the National Health Insurance and Healthy Indonesia Card (JKN-KIS) Program, which is seeking to streamline Indonesia's health system.
The preservation of this program should be a collective goal to provide health assurance for all Indonesians, Mukti noted.
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Translator: Martha H
Editor: Fardah Assegaf
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