The face-to-face public services continue to be implemented by referencing COVID-19 pandemic health protocolsJakarta (ANTARA) - The Corruption Eradication Commission (KPK) reopened direct or face-to-face public services on Thursday citing the continued improvement in the COVID-19 situation in Indonesia.
"Previously, the entirety of KPK public services were done by utilizing electronic and digital services," KPK’s acting spokesperson, Ali Fikri, said here on Thursday.
KPK's public services include public information service, people report service, Report of State Officials Wealth (LHKPN) service, gratification report service, library service, and Anticorruption Personnel Certification Institution (LSP) service.
"The face-to-face public services continue to be implemented by referencing COVID-19 pandemic health protocols," he added.
As part of the health protocols, all visitors are being asked to wear a mask while entering the lobby of KPK's Merah Putih Building and increase the frequency of washing hands with soap or hand sanitizer.
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Next, the building's staff have been asked to scan the body temperature of all visitors and inspect their belongings before allowing them entry into the lobby.
After gaining entry to the building, visitors will need to take a queue number from the queue machine, inform the receptionist about the service they seek, and exchange their identity card for a visitor identity card.
Thereafter, they will need to enter the service room and wait in queue, go to the service unit room when their number is called, and consult an official or submit their request within the time limit of one hour.
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After they are finished, the visitors will need to return to the receptionist to hand in their visitor identity card, collect their personal identity card, and leave the lobby.
KPK's face-to-face public services are available Mondays to Thursdays from 9 a.m. to 4 p.m. local time and Fridays from 9 a.m. to 4:30 p.m. local time at KPK's Merah Putih Building, here.
To help people access the public service, the commission has also provided a call center number (198) that will be available during working days and hours.
KPK's electronic public services can still be accessed via https://gol.kpk.go.id (gratification service), https://perpustakaan.kpk.go.id (library service), https://kws.kpk.go.id (people report service), and https://elhkpn.kpk.go.id (LHKPN service).
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Translator: Benardy F, Fadhli Ruhman
Editor: Fardah Assegaf
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