The initiative, known as Warung Konsuler dan Imigrasi (Warkonim), marked the first time KJRI extended its mobile services to the island, located in the South China Sea, according to a press statement on Sunday.
Reaching the island required a four-hour journey by land and sea from Johor Bahru.
According to the Consulate’s Social and Cultural Affairs Division, the program offered essential services including passport issuance, emergency travel documents (SPLP), birth certificates (SBPK), affidavits, and labor consultations.
Fourteen Indonesian nationals residing in various villages across Tioman Island utilized the services, expressing appreciation for the initiative, which spared them the expense and inconvenience of traveling to Johor Bahru.
Many hoped the outreach would become a regular effort.
In addition to providing direct services, KJRI officials met with members of the local Indonesian diaspora to introduce the KSATRIA chatbot—a digital tool for protecting Indonesian citizens abroad—and to promote the All Indonesia digital declaration system for those returning home.
Consul General Sigit S. Widiyanto encouraged Indonesians living in Malaysia to maintain good conduct and comply with local laws.
KJRI representatives also met with Malaysia’s Immigration Office and the Police Chief on Tioman Island to secure support for the Warkonim program and raise awareness about the KSATRIA platform.
Both Malaysian officials confirmed that there were no major issues involving Indonesian citizens on the island.
To expand visibility, KJRI installed KSATRIA information banners on the Blue Water passenger ferry and at the Mersing Ferry Terminal, in collaboration with Malaysia’s Marine Department and witnessed by the Mayor of Mersing.
Sigit stated that the outreach reflects KJRI’s commitment to providing inclusive and responsive services for Indonesians across its jurisdiction.
Translator: Rangga PAJ, Rahmad Nasution
Editor: Aditya Eko Sigit Wicaksono
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