BRI Corporate Secretary Aestika Oryza Gunarto affirmed that the bank only uses official channels, the www.bri.co.id website, and officially verified or blue-checked social media channels @bankbri_id (Instagram), bankbri_id (Twitter), Bank BRI (Facebook), and Bank BRI (YouTube) in furnishing various information and details on official BRI programs.
"Make sure if the information is true, check if it is sourced from the official banking website, and do not give personal banking data to other people or strangers on behalf of BRI," he emphasized in an official statement received here on Tuesday.
Gunarto affirmed that the security of personal and customer banking data was BRI's main concern, particularly in the midst of rapid digitalization.
To maintain the confidentiality of its customer data, BRI already has in place a data privacy program that is able to protect customer data from theft by fraudsters in the cyberspace.
Related news: Digital, cultural transformation savior during pandemic: BRI
However, Gunarto reminded that the BRI had urged its customers to be more careful and not easily trust the links received through messages on smartphones.
He also advised customers to not give personal or banking data, such as account numbers, card numbers, PINs of users, and internet banking and OTP passwords to irresponsible parties through fake websites and links that use BRI's name.
Gunarto noted that in protecting the public from customer data abuse, BRI had taken measurable steps in cooperation with the authorities by blocking suspicious websites that contain false information.
Another step is by conducting investigations on the crime perpetrators, creators, and spreaders of the fake websites, he affirmed.
He urged customers to not harbor concerns about transaction security through BRI's digital banking services, such as BRImo or BRI internet banking.
"The BRI digital banking service, such as BRImo, is very user-friendly and secure as well as offers several financial transaction features for customers in fulfilling their banking needs," Gunarto explained.
Nevertheless, he warned BRI customers to remain alert for all types of frauds in banking.
Moreover, he advised customers to confirm suspicious activities through BRI's official call center on 14017 or 1500017.( Related news: Ministry to impose up to Rp100 billion fine for personal data abuse