Minister of State Apparatus Empowerment and Bureaucratic Reform (PAN-RB) Abdullah Azwar Anas said that the policy was implemented strictly while prioritizing organizational performance and the quality of public services.
This policy follows President Joko Widodo's directive, requiring agencies directly related to public services to operate entirely with WFO staff.
"For agencies that are directly related to public services, WFO is still implemented optimally at 100 percent," Anas said in a statement from his office on Saturday.
He outlined examples for agencies directly related to public services, such as health, security and order, disaster mitigation, energy, logistics, postal, transportation and distribution, national vital objects, national strategic projects, construction, and basic utilities sectors.
Meanwhile, governmental agencies related to government administration and leadership support services, such as secretariat, protocol, policy formulation, research, and analysis can implement WFH at a maximum of 50 percent of the number of employees, the technicalities of which are regulated by each government agency.
These regulations are contained in the Circular Letter of the Minister of PAN-RB Number 1 of 2024 that is addressed to personnel development officials in all government agencies.
The government had earlier set holidays for the 2024 Eid of six days, plus a four-day weekend holiday, reaching a total of 10 days.
"With the extraordinary enthusiasm in homecoming, supported by increasingly better accessibility in various parts of the country, it is deemed necessary to make adjustments to the work of ASN as part of the management of the homecoming flow," Anas noted.
He said that this policy is taken for better traffic management during the return flow, including to avoid buildup that causes long traffic jams.
He added that his ministry has coordinated with the National Police and the Ministry of Transportation regarding the policy's implementation.
Anas reminded all government agencies to monitor and supervise the fulfillment and achievement of organizational performance goals and targets.
He called on them to open media for consultations and complaints, including for services during the Eid holiday period. Thus, strong oversight from the public over government services can be realized.
The public can also submit complaints to the ministry if they find public services that are not optimal, he stated.
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Translator: Narda Margaretha S, Resinta Sulistiyandari
Editor: Anton Santoso
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