Drishti-Soft Solutions, a leading contact center technology and services integration expert with practice leadership in more than 12 industry verticals, has announced its mention in "Honorable Mention" section in Gartner "Magic Quadrant for Contact Center Infrastructure[1] (CCI), Worldwide" released on 18th May, 2015.
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Ameyo (http://www.Ameyo.com) Customer Engagement Hub (Drishti-Soft Solutions' flagship product) is a new-generation contact center technology suite that is customer-experience-centric to leverage knowledge management and orchestrate the nuances of omni-channel capabilities and customer lifecycle management.
Drishti-Soft Solutions is extremely honored to be listed by Gartner twice in the year 2015, featuring first in the "The Gartner CRM Vendor Guide, 2015[2]" in the leading CCI vendors list and Asia/Pacific Region CRM Application Software Specialists list.
"We are set to craft a new world of customer engagement, setting new levels of omni-channel customer engagement. Educating the market on the need of a customer-experience-centric system of engagement is equally important as building a world class solution, and we are extremely proud and honored to receive an Honorable mention by Gartner," said Bishal Lachhiramka, CEO of Drishti-Soft Solutions.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
[1] Gartner "Magic Quadrant for Contact Center Infrastructure, Worldwide" Drew Kraus et al, 18 May 2015
[2] Gartner "The Gartner CRM Vendor Guide, 2015" Jim Davies et al, 11 March 2015
About Ameyo:
Ameyo contact center software is a one-stop solution for Customer Interaction Management. Ameyo customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI. With presence in over 40 countries and spanning multiple verticals, Ameyo has been recognized and nominated for the best contact center technology by numerous enterprises and grandees of the industry.
Learn how Ameyo can transform your contact center into a customer engagement hub, Click here to setup a consultation with Ameyo CX experts.
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Kartik Kakar
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Source: Ameyo.com
Reporter: PR Wire
Editor: PR Wire
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