Gojek ensures digital security for users, partners, and MSMEs

Gojek ensures digital security for users, partners, and MSMEs

Speakers at a virtual discussion with Gojek, Friday (18/9/2020). (ANTARA / Arnidhya Nur Zhafira)

Jakarta (ANTARA) - Online service provider Gojek has ensured digital security, right from users to driver partners and micro, small, and medium enterprises (MSMEs) in their ecosystem.

"We continue to strengthen system security by conducting various technological innovations under the umbrella, Gojek SHIELD, in accordance with the initiative, AmanBersamaGojek (safe with Gojek)," Chief Information Security Officer (CISO) Gojek Group George Do stated during a virtual media discussion, Friday.

"This innovation is being conducted comprehensively on the platform for driver and merchant partners," he revealed.

Several new features available for driver partners comprise facial verification that ensures suitability of data and information pertaining to the driver partner's identity.

This additional layer of security can protect partners from various illegal attempts by irresponsible parties to take over accounts.

"The facial verification feature must be used by driver partners keen on logging into the application to execute orders. This invention complements other innovations of number masking, emergency button, and share trip," Do expounded.

Meanwhile, for merchant and MSME partners at GoFood, the GoBiz feature for selling and non-cash payments is also equipped with payment security, business data security, and flexibility in managing GoBiz accounts independently.

This platform is equipped with a PIN verification feature, OTP (secret code One Time Password), and "Manage GoBiz User,” a feature to protect the personal data of merchant partners.

GoPay Head of IT Governance, Risk and Compliance, Information Security, Genesha Saputra affirmed that his party also conducted digital education for driver partners, merchant partners, and the public.

Information is being disseminated through various communication channels owned by the company and external channels, such as social media and public webinars, and in collaboration with various parties, including the Ministry of Communication and Informatics (Kominfo) and Siberkreasi.

"This form of education is important, as the level of digital literacy of Indonesian people is still low. Meanwhile, the use of digital applications is increasing," Saputra added.
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