In a statement here on Thursday, the deputy minister elaborated that bureaucratic reform is the foundation of national progress, noting that countries, such as South Korea and Japan, advanced not just due to their technology but also because of the quality of their bureaucracy and the strong work ethic of their civil servants.
"The performance of their civil servants is one of the factors that advances South Korea, just like Japan. A rational plan can only succeed if civil servants are committed and responsible in carrying out their duties," she stated.
The deputy minister emphasized that bureaucracy must continuously evaluate and refine policies, reinforced by six key skills that civil servants should possess.
The cognitive psychology expert described these skills as the ability to think iteratively by continuously refining policies through learning from previous applications, among others.
"Second is data literacy, so that civil servants are able to make decisions based on valid and measurable information," she explained.
Christie noted that the third skill is user orientation, which entails the ability to understand the needs and experiences of the community as recipients of public services, while the fourth important skill is to possess a high level of curiosity as a foundation for continuous learning and self-improvement.
The fifth skill is narrative communication or storytelling, allowing policies to be implemented persuasively and easily understood by the public.
Meanwhile, the sixth necessary skill for civil servants is having a sense of urgency for internal change, commitment, and motivation to improve bureaucracy from within to deliver better public services.
"These capabilities will only be meaningful if civil servants consistently recognize that their duties have a real impact on people's lives," the deputy minister remarked.
To this end, Christie urged civil servants to always remember and be grateful that they work to serve the public.
She reminded that civil servants must translate grand visions into policies, encourage the realization of reasonable budgets and concrete programs, and most importantly, commit to evaluations.
"Let us work together to make our country a Golden Indonesia by 2045," the deputy minister affirmed.
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Translator: Sean Filo Muhamad, Katriana
Editor: Azis Kurmala
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