#consumer protection

Collection of consumer protection news, found 211 news.

BPKN records rise in customer complaints in financial services sector

The National Consumer Protection Agency (BPKN) has recorded a spike in consumer complaints in the financial services ...

Financial literacy infrastructure key to alleviating poverty: ministry

Financial literacy infrastructure is very important to expedite the alleviation of poverty and unemployment, ...

Low levels of financial literacy has become global issue: OJK

Low levels of financial literacy had become a global issue garnering increasing attention, Member of the Board of ...

House clears budget of Rp6.32 trillion for OJK next year

The House of Representatives (DPR RI) approved a revenue budget of Rp6.32 trillion for the Financial Services Authority ...

Urgent need for personal data protection

Incidents involving data leakage are increasingly occurring in Indonesia and can be taken as clear evidence of the ...

Action taken against 3,631 illegal online lenders since 2018: OJK

The Financial Services Authority (OJK) said it has initiated legal action against 3,631 illegal online lenders since ...

News Feature

Eradicating illegal loan trap

"Ting," a short message notification, or SMS, ringing on Antara’s cellular phone turned out to be an ...

Fintech monitoring needed alongside financial literacy education

Monitoring of financial technology (fintech) by the Financial Services Authority (OJK) and other authorities should be ...

How illegal online companies ensnare youths looking for jobs

"All hands up!" some police officers in disguise shouted as they raided a room containing several workers in ...

Ministries collaborate to tighten control on fish, salt imports

The Ministry of Marine Affairs and Fisheries and the Ministry of Trade inked a cooperation agreement to tighten control ...

House Speaker backs police crackdown on illegal online lenders

House of Representatives (DPR RI) Speaker Puan Maharani has voiced support for the National Police's firm crackdown ...

Financial literacy education got a boost during pandemic: OJK

Activities to strengthen financial literacy have increased during the COVID-19 pandemic, with the number of such ...

Warehouse industry has potential to boost Jakarta's economy: BI

Warehouse industry has the potential to become a new source of income to boost economic growth in Jakarta in line with ...

Life insurance industry has paid Rp74.66-trillion claims, benefits

The life insurance industry paid Rp74.66-trillion claims and benefits during the 2021 first semester, a 6.1-percent ...

Several challenges encumber consumer data protection rules: Ministry

The consumer data protection regulation continues to encounter myriad challenges that invoke risk to consumers, ...