Transportation services should be enjoyed by everyone in society, including people with disabilities
Jakarta (ANTARA) - The Ministry of Transportation held a special training for operators of transportation facilities and infrastructure in a bid to improve transportation services for people with disabilities, the ministry's Secretary General Djoko Sasono has informed.

"Through this training, it is expected that operator staff could become people who possess empathy and sensitivity toward transportation users, specifically people with disabilities," he said in a statement released on Thursday.

Law No. 25 of 2009 on Public Service and Law No. 8 of 2016 on People with Disabilities mandate equality in rights and equality in treatment without discrimination in the provision of services, he added.

It also mandates the provision of facilities and services to vulnerable groups, including people with disabilities, he said.

"Transportation services should be enjoyed by everyone in society, including people with disabilities. Services should be provided fast and should be easy to access," Sasono affirmed.

The workshop has been carried out every year since 2019, he said

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The speaker for this year's training activity came from the National General Accessibility Movement (GAUN), he added.

The movement is advocating for making public buildings, public transportation, pedestrian roads, and services disabled-friendly to ensure equal rights to people living with disabilities in the city, he said.

An official from state-owned mass rapid transit corporation PT MRT Jakarta, one of the transportation operators that has successfully provided services to people with special needs, also spoke at the workshop.

The training activity was participated by 31 workers from various sectors, namely public service provider units belonging to the Transportation Ministry, State-Owned Enterprises (SOEs), Regional Government-Owned Enterprises (BUMD), and private enterprises.

Earlier, Social Affairs Minister Tri Rismaharini lauded the newly-established National Commission for Disabilities that has been formed to help the ministry in handling problems encountered by people with disabilities in Indonesia.

Related news: Minister pursues mainstreaming of disabled workers' rights

Translator: Adimas Fahky P, Fadhli Ruhman
Editor: Suharto
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