"A trusted government is essential for effective government. In this regard, I want to convey two principles. Firstly, public participation needs to be strengthened," the President said.
The OGP Global Summit is being held from December 15–17, 2021 in Seoul, South Korea in a hybrid format (online and offline). Open Government Partnership (OGP) is an organization that brings together governments and civil organizations to realize a more transparent, inclusive, and participatory government.
"In Indonesia, we have developed LAPOR, an integrated complaint/report system which is connected to more than 600 central and regional government institutions," Widodo said at the summit.
According to the President, since 2015, LAPOR has dealt with more than one million requests and complaints from the public.
"Secondly, an inclusive digital innovation must be strengthened. Digital transformation must be harnessed to improve the quality of public services," he said.
Digitalization in public services will increase efficiency, effectiveness, and accountability, he added.
"Digitalization will lower the potential for corruption and misappropriation. In this pandemic, acceleration of digital transformation happens in the economic sector," the President explained.
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He said digital transformation must be inclusive to guarantee access for micro, small, and medium enterprises (MSMEs).
"That is why Indonesia prioritizes digital transformation in the G20. This acceleration must also happen in the public services sector," he affirmed.
He then highlighted that 2021 is the tenth year of OGP's establishment.
"Since being established, a lot of positive developments have been achieved. Currently, good governance has become the norm. The principles of openness, accountability, transparency, and inclusiveness have become an inevitability in managing government," he pointed out.
According to Widodo, those principles are important, especially amid the pandemic, such as ensuring the social aid and budget policy are on-target, realizing inclusive public services, and handling disinformation and hoaxes.
"Thanks for the OGP's various digital innovations in Indonesia, including the procurement of government goods and services through the open tender portal," he said.
He also asserted that the digital innovation in Indonesia's public services sector will be continued, as the public is the government's partner.
Widodo and the other 13 state heads delivered a speech at Wednesday's opening plenary.
Since its establishment in 2011, OGP 's members include 78 countries and 76 local governments from all over the world.
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Translator: Desca N, Kenzu T
Editor: Suharto
Copyright © ANTARA 2021
