Darmin said the ban was temporary and would be revoked after investigation by the police was finished.Jakarta (ANTARA News) - Bank Indonesia has ordered Citibank to temporarily stop seeking new Citigold customers due to the case of embezzlement of Rp17 billion in customers` accounts done by Citibank manager MD reported recently.
"We have sent a letter asking the bank to settle the problem well without hurting the customers and improve internal control and for the time being stop seeking Citigold customers," Bank Indonesia governor Darmin Nasution said at a hearing with House Commission XI here on Wednesday.
The meeting was attended by Citibank regional representative Shariq Mukhtar and South Jakarta police resort chief Gatot Edy.
Darmin said the ban was temporary and would be revoked after investigation by the police was finished.
"Customers could still conduct transactions but they could not add new customers," he said.
Darmin said if the results of the investigation were more serious we could increase the sanctions.
Darmin said the case occurred because internal control was not implemented as it had to be as shown by absence of supervision, rotation, dual control according to procedures and confirmation to customers.
Bank Indonesia deputy governor Halim Alamsyah meanwhile said the ban for Citibank to seek new Citigold credit card customers had been effective as of March 16 or two days after the bank reported about the case.
"On March 14 they reported the fraud and on March 16 we asked them to stop the activity until the problem was clear," he said.(*)
Editor: Heru Purwanto
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