Jakarta (ANTARA News) - State telecommunications operator PT Telekomunikasi Indonesia Tbk (Telkom) has won five awards from the Indonesia Human Capital Study (IHCS) 2011 for its commitment to strengthening its employees` togetherness and improving their performance.

PT Telkom Operations Vice President for Public Relations Agina Siti Fatimah said on Sunday IHCS was a special means to see the extent to which a company had applied human capital system in comparison with other companies engaged in the same industries.

The awards are the Best for Human Capital Index for the category of infrastructure, utilities and transportation industry, and the Best for Employee Net Promoter Score for the category of infrastructure, utilities, and transportation industry.

The others are the Best for All Criteria, the Best for CEO Commitment, and the Best for Human Capital Initiative.

Agina said the company saw its employees as an important aspect in the management of the company because of their knowledge and skill.

"Attitude and other individual attributes (of human capital) inherent to each employee are highly appreciated and valuable for the company and therefore, they are managed properly," he said.

For its part, the company had made a drastic change in the management of its employees as an answer to a fundamental and ongoing change in external condition, she said.

Telkom had so far used Competency-Based Human Resource Management (CBHRM) approaches in managing its human capital.

"The entire management practices serve as a synergic effort to enable the company to provide world-class services consistently," she said.

IHCS measures three components of human capital system covering the fulfillment of management needs in applying human capital system with human capital index (HCI) as an indicator.

The other is the fulfillment of personnel needs in applying human capital system with net promoter score (NPS) and human capital score (HCS) as indicators.
(Uu.R017/H-NG/S012)

Editor: Priyambodo RH
Copyright © ANTARA 2011