#contact center

Collection of contact center news, found 14 news.

Neat Appoints Javed Khan as CEO to Lead AI Transformation

 Neat, the pioneering video technology company, today announced the appointment of Javed Khan as Chief Executive ...

Bekasi train crash: President instructs best treatment for victims

President Prabowo Subianto has instructed his Cabinet to ensure that all victims of the Bekasi train crash receive the ...

Bekasi train crash: Death toll rises to 14 as rescue efforts continue

The death toll from Monday evening’s train collision at Bekasi Timur Station has risen to 14, with 84 others ...

Indonesia's fuel supply secure during Eid travel: BPH Migas

Indonesia's Downstream Oil and Gas Regulatory Agency (BPH Migas) said fuel supply remains secure and under control ...

Bali Airport announces 15 flights cancelled due to Mideast conflict

I Gusti Ngurah Rai International Airport has canceled 15 international flights since Feb. 28 after airspace closures ...

Minister urges to add traditional games at Yogyakarta Station

Indonesia’s minister for women’s empowerment and child protection on Friday urged state railway operator ...

Increasing Customer Adoption of AI-powered Self-Service Drives Momentum in 8x8 CPaaS APIs

- 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified ...

Asian startups change the customer experience game with 8x8 Communications APIs

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced Asian startups Janio Asia ...

Vonage powers messaging capability and customer support for PT. Telekomunikasi Indonesia

- Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia (NYSE: TLK), has chosen ...

Government extends electricity-relief scheme until September 2020

The government has extended the disbursement of electricity subsidy for PLN customers, whose power consumption falls ...

KPK to have contact center on corruption cases next year

The Corruption Eradication Commission (KPK) will open a contact center, with phone number 198, starting January 2, ...

Indonesia's Medicine Regulator Held the First Meeting of the Heads of NMRAs of OIC Countries Towards Medicines and Vaccines Self Reliance

Indonesia's National Agency for Drug and Food Control (BPOM) held the First Meeting of the Heads of National Medicines ...

Indonesia's Medicine Regulator Held the First Meeting of the Heads of NMRAs of OIC Countries Towards Medicines and Vaccines Self Reliance

Indonesia's National Agency for Drug and Food Control (BPOM) held the First Meeting of the Heads of National Medicines ...

NTT Com to Expand Unified Communications Services for Arcstar Global IP-VPN

-     NTT Communications Corporation (NTT Com) announced on May 30 that its Arcstar(TM) Unified ...